Mally's Traditional Music Store

How to Order

• Orders can be made by post, phone, fax, email or through this web site.
• Payment can be made by credit card, debit card, switch or sterling cheque.

Direct from this web site

• You can order by credit card via a secure server. The shopping basket system makes ordering easy.
• Simply click the appropriate button to place items in your shopping basket. Each time you add an item you will automatically be shown the contents of your basket and the cost. You can also see what you have ordered anytime by clicking Review Basket. You can change, adjust quantities and add to your order as you browse. Select your shipping zone from the drop down menu and you will to see how much postage will be.
• When you are happy with your purchases click on Checkout STEP TWO . You will be asked for your name and address and other contact details. Also you will be asked for your card details and to tick the Terms and Conditions box. You can see the total cost of your order at the top of the page.
• When you have completed the form click Send and your details will be sent by encrypted email. You will receive an automatic email confirmation of your order.
• Postage and packing for U.K. destinations is only £2. For any other destination postage and packing is charged at cost.
• A link to a currency converter is at your disposal if you are uncertain of exchange rates. Please note that the answer will only be approximate due to currency fluctuations and card charges.

By post or fax

• Simply write out your order, your name, address and credit card details, then post or fax it.
• Alternatively you can use this order form, select the area from the yellow ORDER FORM bar at the top to the yellow ORDER FORM bar at the bottom, press print and select selection as your print range. You might be able to fax the form straight from your computer. If you get it wrong you can press the reset button and start again.
• Click to go to the order form.
• U.K. orders: Postage and packing is just £2.
• Overseas orders: If you are paying by credit card, debit card or switch, simply leave leave postage and total boxes empty, you will be charged at cost. If you want to calculate your postage costs or if you are paying by sterling cheque, place your items in the shopping basket, select your shipping zone and you will see your postal cost.
• Please make cheques payable to mally.

By phone

• Simply pick up the phone and ring in your order.

By email

• Simply email your order, your name, address and credit card details. This is particularly useful for repeat orders, with permission previously tendered credit card detail can be used.

Mally's Guarantee: Order with Confidence

• I operate a no quibble refund service. If you are unhappy with any product bought from mally.com, whatever the reason, simply return it within 7 days for a full refund of the purchase price. If the item is faulty or if in any way you feel you have been misled, your postage and packing charges will be refunded also. An email first is useful, but by no means compulsory. Often a better or more economical solution to resolve the situation may be found.
• I endeavour to send out orders within three working days, but more usually it's one. However, because I work, more or less, alone, occasionally, due to festivals, holidays etc. orders may take ten days to fulfil. Please see NEWS on the home page for details of any delays. Your card will not be debited until the day of dispatch. I will do my best to post on the web site any items that are out of stock. For any items that "slip through the net"; I will email you when they are back in stock and invite you to buy post free.

Secure Server: Pay with Confidence

• You can order from mally.com safe in the knowledge that your contact details will not be passed on and your credit card details you give are as secure as can be, certainly far more secure than than using your card to pay for a meal in a restaurant. Credit card details are taken on a secure server then sent to me by encrypted email. mally.com has no staff as such, your card details are only handled by myself and close family. Your card details are not kept on my computer.

Site Navigation

• There are lots of links on the site and are easily recognisable, coloured red. There are lots of interesting pages (both internal and external) in addition to my catalogue, particularly if you are a squeezebox player. I hope you are able to spend a little time visiting them. Have a look at my photo gallery of folk events I have have been to, you never know, you might be featured, particularly if you're a morris dancer. If you are feeling a little lazy or you feel you might have missed something you can always go to SITE OVERVIEW where you will find full details of the whole site.